Yakima Chamber Of Commerce Offers Customer Service Seminars
If you are a business owner, you know how important repeat business is to your survival, so customer service is usually your No. 1 priority.
It's crazy in this day and age how we've let customer service slide in this hustle and bustle world, but great business owners still recognize how important it is when dealing with customers.
The Greater Yakima Chamber Of Commerce wants to help. They're offering a few customer service seminars to help train you and your employees on better customer service.
The seminars will be held on Thursday (April 27) at the Yakima Convention Center with two sessions from 9-11 a.m. and 1-3 p.m.
David Aker from The Institute of Organizational Management will be presenting "Why Customers Don't Return and Why They Do."
The cost is $35 per person online at yakima.org or at the door.